TERMS AND CONDITIONS

MIND CANVAS SRL

Last Updated: March 7, 2025

1. GENERAL INFORMATION

1.1 These Terms and Conditions („Terms”) govern the relationship between MIND CANVAS SRL, located at Calea Calarasilor 319, Sector 3, Bucharest, registered with the Trade Register under no. J40/24810/2023, VAT number 49337905, hereinafter referred to as the „Seller” or „We,” and the users of the website https://creative-side.ro, hereinafter referred to as the „Buyer,” „Client,” or „You.”

1.2 Your use of our website implies acceptance of these Terms. Please read these Terms carefully before using our site.

2. DEFINITIONS AND INTERPRETATION

2.1 In these Terms, the following terms shall have the following meanings:

• „Site” – the website https://creative-side.ro and all its subdomains;
• „Product” – the digital product „AI SEO for WooCommerce” or any other digital product sold through the Site;
• „License” – the non-exclusive right to use the Product;
• „Account” – the section of the Site consisting of an email address and a password that allows access to order history and personal data management;
• „Order” – an electronic document through which the Buyer expresses the intention to purchase a Product and constitutes a legal commitment between the Buyer and the Seller.

3. OBJECT OF THE CONTRACT

3.1 The Seller undertakes to sell, and the Buyer undertakes to pay the price and receive the Products ordered through the Site.

3.2 The „AI SEO for WooCommerce” product is software for optimizing SEO for WooCommerce online stores, offered in the form of a user license.

4. ACCEPTANCE OF TERMS

4.1 The use of the Site and placing an Order implies full, express, and unequivocal acceptance of these Terms.

4.2 Acceptance of the Terms is done by checking the corresponding box at the time of creating an account or placing an order.

4.3 If you do not agree with any of these Terms, please do not use our Site.

5. USER ACCOUNT

5.1 In order to place an order, the Buyer must create an Account on the Site.

5.2 The Buyer is responsible for maintaining the confidentiality of access data and all actions taken under their Account.

5.3 The Buyer warrants that the information provided when creating the Account is correct, complete, and up to date.

6. PLACING ORDERS

6.1 Orders are placed exclusively online by completing the form available on the Site.

6.2 Prices displayed on the Site include VAT.

6.3 An order is considered valid after payment confirmation.

7. LICENSE FOR USE

7.1 The Buyer receives a non-exclusive, non-transferable, worldwide, lifetime license for using the „AI SEO for WooCommerce” Product.

7.2 The license allows installation and use of the Product on an unlimited number of websites owned or managed by the Buyer.

7.3 The license does not grant the right to redistribute, resell, rent, sublicense, or transfer the Product to third parties.

7.4 The Buyer does not have the right to modify, disassemble, decompile, or create derivative works based on the Product.

8. PAYMENT METHODS

8.1 Payment can be made online by credit card or bank transfer.

8.2 All transactions are processed through secure payment processors, in accordance with current security standards.

8.3 The invoice will be issued electronically and sent to the email address provided by the Buyer.

9. DELIVERY OF DIGITAL PRODUCTS

9.1 After payment confirmation, access to the Product will be automatically provided by email within a maximum of 24 hours.

9.2 The Buyer will receive access credentials and installation and usage instructions for the Product.

9.3 The Seller is not responsible for delays caused by third-party providers, including email or hosting services.

10. RIGHT OF WITHDRAWAL

10.1 In accordance with Government Ordinance 34/2014 regarding consumer rights, the Buyer has the right to withdraw from the contract within 14 calendar days from the date of purchase, without penalties and without stating a reason.

10.2 Exception: According to art. 16 lit. m) of Government Ordinance 34/2014, the right of withdrawal does not apply in the case of the supply of digital content not delivered on a tangible medium, if the performance has begun with the consumer’s prior express consent and acknowledgment that they will lose the right of withdrawal.

10.3 By downloading or accessing the Product, the Buyer expresses their consent for the supply of digital content to begin before the withdrawal period expires and acknowledges that they will lose the right of withdrawal.

10.4 To exercise the right of withdrawal (when applicable), the Buyer must inform the Seller by a clear statement sent by email to office@creative-side.ro.

11. UPDATES AND TECHNICAL SUPPORT

11.1 The Product includes access to updates and technical support as specified at the time of purchase.

11.2 Technical support is provided via email, subject to availability and according to the working schedule displayed on the Site.

11.3 The Seller does not guarantee that the Product will be compatible with future versions of WordPress or WooCommerce, but will make reasonable efforts to ensure compatibility.

12. WARRANTIES AND LIMITATION OF LIABILITY

12.1 The Product is provided „as is” and „as available,” without any warranty, express or implied.

12.2 The Seller does not guarantee that the Product will function uninterrupted or error-free, or meet the specific requirements of the Buyer.

12.3 The Seller shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the Product.

12.4 The total liability of the Seller to the Buyer shall not exceed, under any circumstances, the amount paid by the Buyer for the purchase of the Product.

13. PERSONAL DATA PROTECTION

13.1 The Seller processes personal data in accordance with EU Regulation 2016/679 (GDPR) and applicable national legislation.

13.2 Detailed information on how personal data is processed is available in the Privacy Policy, accessible on the Site.

13.3 By using the Site and placing orders, the Buyer consents to the processing of their personal data in accordance with the Privacy Policy.

14. INTELLECTUAL PROPERTY RIGHTS

14.1 All intellectual property rights in the Product, including but not limited to source code, design, logos, texts, images, are and remain the property of the Seller or its licensors.

14.2 The name and logo „AI SEO for WooCommerce” are registered trademarks of the Seller and may not be used without prior written consent.

14.3 The Buyer does not acquire any ownership rights in the Product, only a license to use it, as specified in this document.

15. FORCE MAJEURE

15.1 Neither party shall be liable for the non-performance of its contractual obligations if such non-performance is due to a force majeure event, as defined by law.

15.2 The party invoking force majeure is obliged to notify the other party within 5 days of the occurrence of the event.

16. AMENDMENT OF TERMS

16.1 The Seller reserves the right to modify these Terms at any time without prior notice.

16.2 The new Terms will apply from the date of publication on the Site.

16.3 Continued use of the Site after the Terms are modified constitutes acceptance of the Terms by the Buyer.

17. APPLICABLE LAW AND DISPUTE RESOLUTION

17.1 These Terms are governed and interpreted in accordance with the laws of Romania.

17.2 Any dispute arising from or in connection with these Terms will be settled amicably. In case no amicable agreement is reached, the dispute will be settled by the competent courts of Romania.

17.3 In accordance with EU Regulation no. 524/2013, the Buyer has the right to use alternative dispute resolution entities. The European online dispute resolution platform is available at: https